Privacy Policy

1. Overview

Verzivo is operated by CORUNYO TECHNOLOGY LIMITED ("we", "us", or "the Company"). This policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

We may collect:

• Account info: email, display name, password (encrypted)
• Creation data: uploaded audio, character reference images, project settings, generated outputs
• Usage info: feature usage, credit consumption, task status
• Technical info: IP address, device type, browser, access logs
• Payment info: credit purchase records (processed by Mountsea AI and third-party payment providers)
• Feedback: issue descriptions, screenshots, contact email

3. How We Use Information

We use collected information to:

• Provide and improve MV creation services
• Process your creation tasks and credit transactions
• Send service notifications (task completion, account security)
• Provide customer support
• Prevent fraud, abuse, and content violations
• Comply with legal obligations
• Perform anonymized analytics to improve the product

4. Information Sharing

We do not sell your personal information. We may share data when:

• You give explicit consent
• Sharing task data with AI providers to complete generation (video, image models)
• Storing your files with cloud storage providers (Tencent Cloud COS)
• Sharing account and credit info with Mountsea AI for unified auth and billing
• Required by law or court order
• Necessary to protect our or users' rights, property, or safety

5. Data Security

We protect your information through:

• HTTPS encrypted transmission
• Bcrypt password hashing
• Encrypted storage of AI provider credentials
• Access controls and authentication
• Regular security audits

6. Data Retention

We retain information only as long as necessary:

• Account info: while your account is active
• Projects and generated files: until you delete them or close your account
• Usage and credit records: typically 24 months
• Payment records: as required by law

7. Your Rights

You have the right to:

• Access and correct your personal information
• Delete your account and related data
• Export your creation projects
• Withdraw consent (without affecting prior processing)
• Contact hy@mountsea.ai to exercise these rights

8. Cookies & Tracking

We use cookies and similar technologies to maintain login sessions, save preferences, and analyze usage. See our Cookie Policy for details.

9. Third-Party Services

Our service integrates third-party AI providers (Mountsea AI, Fal.ai, Cloudflare AI) and Tencent Cloud COS storage. These parties have their own privacy policies.

10. Children's Privacy

Our service is not directed at children under 13. If we discover we have collected children's information, we will delete it promptly.

11. Policy Updates

We may update this policy from time to time. Material changes will be communicated via website notice. Continued use constitutes acceptance.

12. Contact Us

For privacy questions, email hy@mountsea.ai or visit our Contact page.

Company: CORUNYO TECHNOLOGY LIMITED

Address: Room I-1, 4/F, Block 2, Golden Dragon Industrial Centre, 162-170 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong